MANAGED IT SERVICES

Based in your neighbourhood here in Vancouver, BC

Your Complete IT Management Solution, All in One Place

QC IT Solutions provides fast, professional managed IT services for small businesses and home offices across Metro Vancouver. Think of us as your dedicated IT team. Whether it’s keeping your systems secure, your data safe, or your staff supported, we handle the tech so you can focus on growing your business.

Infrastructure

Modern, scalable infrastructure is the backbone of a stable business. We design, deploy, and maintain reliable systems that support your growth. We can keep your environment running smoothly without interruption.

IT Helpdesk

Fast, reliable assistance for all your day-to-day technical issues. Our IT helpdesk ensures your team gets the support they need to stay productive and avoid costly downtime.

Networking & Cloud

We build high-performance networks and seamless cloud environments tailored to your needs. Need WiFi? Migrating to the Cloud? We ensure everything stays connected, fast, and accessible.

Cybersecurity

We protect your organization with layered defenses, continuous monitoring, and strong policy frameworks. Our cybersecurity services keep your data safe and your operations resilient against threats.

Managed IT Services Designed for Every Business

We deliver flexible and reliable IT services with strong security, local support, and consistent performance. Our structured approach ensures clear communication, predictable results, and technology that simply works. With structured processes and ITIL focused frameworks, we deliver consistent service while staying ready to adapt as your business evolves.

Unified Management

Streamlined deployment, tracking, and maintenance for all your devices and cloud assets.

Dedicated Support

QC IT Solutions has a Vancouver-based support team for troubleshooting, onboarding, and everyday technical needs.

Continuous Monitoring

Real-time system monitoring to detect issues early and keep your environment running smoothly.

Resilient Protection

Backup options, recovery planning, and secure configurations to reduce risk and prevent downtime.

Advanced Security

Endpoint protection, vulnerability checks, and policy hardening to keep your business safe from modern threats.

Why choose QC IT Solutions as your Managed Service Provider?

QC IT Solutions is a locally operated Managed Service Provider (MSP), serving the Metro Vancouver area: Richmond, Delta, Vancouver, Burnaby, Coquitlam, Surrey, Langley, Maple Ridge; as well as a bit of the Fraser Valley District, including Abbotsford and Chilliwack. We pride ourselves on delivering responsive support backed by industry-recognized expertise. With certifications such as CISSP, RHCSA, CCNP, ITIL, and other globally trusted credentials, we bring enterprise-grade knowledge to the small and mid-sized businesses that power our communities. Our ITIL aligned processes are certified to ISO9001 Quality Assurance, which means the processes are regularly audited and updated to provide compliance to standards.Our team combines technical depth with hands-on service. We provide proactive monitoring, secure infrastructure design, and clear, straightforward communication all tailored to the needs of local organizations. Whether you're looking to strengthen your security posture, modernize your IT environment, or simply reduce day-to-day tech headaches, we offer solutions built for reliability, efficiency, and long-term stability.

QC IT Solutions Managed Services Framework

Transparency is at the heart of how we operate. Unlike other MSPs, we believe you should always know what’s happening with your systems, what work is being done, and how your IT environment is performing. Our framework is designed to give you complete visibility, predictable outcomes, and honest communication at every stage.

Clear Service Delivery

You always know what we’re doing, why we’re doing it, and what the outcome is.

Transparent SLA

Our response and resolution times are openly tracked and shared with you.

Open Reporting

Simple, regular reports show exactly what’s happening in your IT environment.

Proactive Improvement

We highlight issues and opportunities early, with full visibility on recommended changes.

Honest Roadmapping

Future upgrades and plans come with clear explanations and no hidden costs.

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Flexible Pricing, Tailored to You

Every business has unique IT needs. Our pricing is transparent, flexible, and built around what works best for your team. These prices act as a baseline guide; final costs may vary depending on your specific requirements. No Commitment. That means no onboarding costs, no minimum contract periods, and no hidden fees.For one-time services or simpler requests, these packages can help you choose the option that best fits your needs.

Neighbourhood Plan

Affordable tech care for small teams. Hardware not included, but we’ll help you source the right gear.

$500/mo

  • Reliable internet setup

  • Computers, printers, POS systems, server racks, & other devices setup

  • File storage & backup

  • Ongoing remote helpdesk support

  • 24/7 Proactive monitoring

Starter Support

Structured IT solutions and support to help your business scale with the right tools, protections, and monitoring in place.

$80/hr

  • Helpdesk system deployment

  • SLA creation and alignment with your team

  • Endpoint management solutions

  • Data backup & recovery solutions

  • On-site helpdesk support

Business Essentials

Enterprise-grade IT solutions to streamline your business, with automation, advanced security, and scalable infrastructure.

$1500/mo

  • Everything in Starter Support

  • Automation for day-to-day tasks

  • Domain-based email setup

  • Active Directory setup

  • Cybersecurity solutions

  • Converting VMWare to other Hypervisors

  • CIS Benchmarks

  • 24/7 Proactive monitoring

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Managed Services FAQs

What are Managed IT Services?

Managed IT Services provide ongoing technical support, monitoring, and maintenance for your business's devices, network, and systems.

Why should my business use Managed IT Services?

It helps reduce downtime, improves security, and gives you access to certified IT professionals without needing full time in house staff.

What types of businesses do you support?

We work with small and mid-sized businesses across Metro Vancouver and the Fraser Valley, including offices, clinics, retail, creative teams, startups, and remote work environments.

Do you offer on-site support?

Yes. We provide on-site service across Vancouver, Delta, Burnaby, Richmond, Coquitlam, Surrey, Langley, Maple Ridge, Abbotsford, Chilliwack, and nearby areas.

What's included in your managed plans?

Depending on the tier, but usually a standard package will include helpdesk support, monitoring, updates, documentations, and regular system reviews.

How much do Managed IT Services cost?

In general, pricing depends on your device count, service tier, and infrastructure needs. We offer simple, predictable monthly plans with no hidden fees.

Can you work with our existing IT team?

Absolutely! We can supplement your internal team with specialized skills, after-hours support, or full shared responsibility.

How quickly do you respond to issues?

We offer clear SLA-based response times and prioritize urgent issues immediately.

Do you support remote employees?

Yes. We help secure remote access, M365 accounts, VPN setups, home office troubleshooting, and device management.

Do you offer one-time services?

Yes. Even if you don't need a managed plan, we can help with one-time repairs, migrations, setups, or troubleshooting.

Is switching to your MSP difficult?

Not at all. We guide you through onboarding, documentation gathering, and system cleanup to ensure a smooth transition.

The Service Management Foundation

Our service management approach is built on industry standard processes. We follow proven ITIL practices to deliver reliable support for your business.You’ll have access to clear reporting, structured workflows, and open communication so you always know the status of your systems and the work being done. When needed, a dedicated specialist is available to guide you, answer questions, and ensure your IT environment is running exactly as it should.

Looking to Learn More?

If you’d like to explore how our Managed Services can support your business, simply fill out the form below, one of our local specialists will reach out shortly.

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Perforce Helix Core Services for Games & Creative Teams

QC IT Solutions now provides complete Perforce setup and integration for studios that rely on reliable version control. Whether you're building games, handling large digital assets, or managing complex production workflows, we configure Perforce on your own server, and tailor it to your team’s structure.

Server installation & environment setup

Workspace and stream depot configuration

User & permission management

Backup and maintenance guidance

Best-practice workflows for artists, engineers, and producers

Let’s build a custom package together

Tech problems don’t wait, and neither should you. Available in person or online.

Every partnership keeps local business strongThank you for choosing us

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